Are you listening to what social media is saying about your brand?
With the rise of social media, businesses gained vital new channels for interacting with customers. But the increasing number of available platforms can be difficult to manage effectively. “Our...
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How cloud computing is impacting everyday life
Note: We are currently posting the top 10 posts of 2013 today through Jan. 3. This post is #8 on the list and was originally published April 4, 2013. Cloud computing is changing our lives in many ways....
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What’s new for IBM Cloud at the 2014 Australian Open?
Last year I wrote a blog post about the Australian Open cloud solution. While most of the solution is still the same this year, there are some new things that have been added, so I would like to focus...
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Why retail should embrace SaaS social media analytics
Retail and consumer packaged goods (CPG) are among the service industries with the highest focus on dynamic consumer needs, wants, likes and dislikes. It is becoming increasingly relevant for this...
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Speaking to your city without looking nuts: Devices talking to devices
You may often have conversations in small groups, where you share your ideas about change or perhaps how you would have acted in a certain situation. Since the mass adoption of social media...
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Cloud powers the future of composable business
Cloud computing’s proliferation and its accompanying technologies is old news. We’re reading more and more stories about the latest cloud advancements and adopters every day, creating a veritable hype...
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Why the contract between IT & the business needs resetting for cloud
This blog post is second in a series of articles on reimagining enterprise IT in the age of social and mobile with open cloud. The first introduced the scope of these posts looking at some of the...
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Connecting to customers through IBM Social Media Analytics SaaS
Wouldn’t it be great if you could use magic to find out what customers and followers want or need? With the help of cloud and big data, you can potentially make a little magic of your own. IBM Social...
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The seismic impact of social and mobile on IT
This blog post is the fourth in a series of articles on reimagining enterprise IT in the age of social and mobile with open cloud. My aim is to explore the open cloud inspired approaches such as...
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Trying to make your business more social? Cloud can help
Social media reaches millions of people around the world, usually with just a single click. It is not uncommon to find people who have had their “15 minutes of fame” on the Internet, just by posting...
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Three ways to stay up to date on cloud while working in IT
Nowadays, cloud businesses are all over the world. Cloud is everywhere—phones, tablets, medicine, applications and more, just to point out a few. So what if you are in the IT area? I work with Linux...
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How governments can tap into cloud and Internet of Things
In my previous post, I discussed some of the innovations that can be achieved by governments using cloud. I presented on this topic recently at the Westminster eForum Keynote Seminar: Next steps for...
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